Return policy
If you receive an item with any quality issue, we support full refund or reshipment.
Please take a photo of the issue and email it to: velenneservice@outlook.com
We’ll contact you within 12 hours to arrange a solution.
Except for quality issues, returns and exchanges are not accepted. Please do not place orders impulsively and respect all our staff who serve you. Thank you very much
Except for quality issues, returns and exchanges are not accepted. Please do not place orders impulsively and respect all our staff who serve you. Thank you very much